Privacy Policy

Your Privacy Matters
At Sleepyz, we care about your privacy and want you to feel comfortable while shopping with us. Here’s a straightforward explanation of how we handle your information:

What Information We Collect
When you order from us, we collect basic details like your name, address, email, and payment information. We also use cookies to make your browsing experience better but don’t worry; these cookies don’t store personal information.

How We Use Your Information
We use your information to process your orders, communicate with you, and improve our website. If you agree, we might also send you exciting updates and offers.

Keeping Your Information Secure
Your security is our priority. We use top-notch servers and secure website practices. When you see “https” in your browser, it means your data is protected during transmission.

Account Creation and Deletion
Creating an account is optional, but it makes your shopping easier. If you ever want to delete your account, just let us know, and we’ll take care of it.

Payment Information
We don’t store payment details on our site. We use trusted payment processors like PayPal and Stripe, so your financial information is safe with them.

Returns and Refunds
If something’s not right with your order, contact us within 30 days. You may need to cover return shipping unless it’s our fault. We generally don’t cover return shipping for overseas orders unless the product is faulty.

Cancelled Orders
We can’t cover orders cancelled after shipment. If you want to return something, you’ll need to pay for return shipping. We’ll refund the item price but not the shipping.

Policy Changes
We may update our Privacy Policy to stay current. You can always check the latest version on our website. If we make big changes, we’ll let you know on our homepage.

Questions?
If you have any questions or concerns, reach out to us on WhatsApp or email. We’re here to help.

Effective Date: 12/12/2023